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Officer – Information Technology (Contract) (Updated on 20/10/2021)

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We invite a pro-active, positive attitude and energetic candidate to join AYP family: Officer – Information Technology (Contract) (Ref. No. OIT/21/1)   Job Duties: Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours Facilitating the enhancement and maintenance of internal systems and related hardware/equipment, including UAT testing, support, trouble-shoot and evaluation Conduct tracking for resources and assets to ensure smooth IT operations Procure & Maintain IT asset and software licensing inventory Assist IT manager to manage specific tasks in projects and IT services Require to perform preventive maintenance work and non-urgent backend support activities in non-office hour Require outdoor work if necessary   Requirements: Holder of Degree in Computer Science, Information Technology, Engineering or related discipline At least 2 years’ solid experience in IT support Understanding of networking concepts: TCP/IP, LAN/WAN, VPN, DHCP, DNS, Routing, Switching and Firewall Good knowledge in Microsoft Windows platform (including server and active directory administration & maintenance) and virtualization technologies Familiar with PC software and hardware knowledge support Knowledge in DBMS, CMS, CRMS, HRMS, web development & management, cloud computing, Linux…

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